Support Centre

Agents & Bureaus

Any genuine Christian marriage bureau, family mediator, or recognized agent who works in matchmaking can register with proper ID proof and verification.

To activate your agent account, you must submit:
  • PAN Card
  • Aadhaar Card
  • 6 Months Bank Statement
  • Electricity Bill (Latest)
  • 2 Passport-Size Photos
  • MSME Udyam Registration
  • Trade License
  • GST Registration
  • Rental Agreement
Once approved, you will receive an official Agent Login.

Yes. Agents can create, edit and manage profiles on behalf of families with their full consent.

Agents can view:
  • Basic details of all profiles
  • Photos (if permission is given)
  • Age, height, education, profession
  • City/District
Contact details are not shown for safety.

Agents must contact the assigned agent of the bride/groom. Families do not contact each other directly.

No. Only the agent’s phone number is visible to other agents.

Agents can shortlist, download, screenshot and share profiles with families. For advanced details, they must contact the respective agent.

Yes. Agents must ensure that photos, age, marital status, education, and job details are correct. Fake or misleading profiles are strictly prohibited.

Yes. Agents must upload accurate details for profiles that are divorced, widowed, in second marriage, or annulled. Documents may be required.

Unlimited. Agents may upload any number of profiles from their bureau or locality.

Registered agents get access to all profiles, full control over their uploads, higher trust, visibility among other agents, and collaboration opportunities.

Yes. Agents can follow their own fee structure. Holy Match Bureaus does not interfere in personal fee agreements.

Agents found sharing false information, misusing data, demanding illegal fees, or harassing families will be suspended or permanently removed.

Yes. Agents can edit photos, family details, job information, and partner preferences at any time.

Once both families agree, agents exchange contact details, arrange meetings, and support discussions. Holy Match Bureaus does not interfere in marriage decisions.

No. The platform only connects families. Marriage decisions are fully between the two families.

Yes. Profiles can be temporarily deactivated or permanently deleted upon family request.

Agents cannot:
  • Share private contact numbers publicly
  • Misuse data or download photos for wrong purposes
  • Create fake or duplicate profiles
  • Contact families without permission
  • Share profiles outside the platform without consent

Support is available through Helpdesk, WhatsApp, and Email. Agents can report issues anytime.

The agent must update their phone number immediately in the settings. Otherwise, families and other agents cannot contact them.

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